4.4
3519 reviews
Our Guests’ Experience
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Excellent
Very good service. I am very impressed.This was my fourth visit.if charges were a bit lower I might have stayed another week.
jaichugh2025
New Delhi, India -
Great stay
Staffs were friendly and attentive. Always with smile. Quick assistant guven when needed. Even housekeeper put in effort make up room nicely
clap83
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Amazing Centara Watergate Pavilion
Worth staying here just for the outdoor cabana area must be seen and experienced. Staff were the friendliest people and so helpful.
davidcastrogiovanni
Hua Hin, Thailand -
First time in Bangkok
Its not at a bad location as it is within walking distance from a station along the Airport Rail Link. There are still plenty of places to explore on foot even though it is not close to Central. Excellent services from the bellhop to the Front Desk staffs. Room is spacious and clean. Buffet breakfast is not bad where you will not be too overwhelmed with choices. Only downside is no swimming pool.
Choon Han L
Singapore, Singapore -
First time at Centara with Faniky
It was a great stay with my 2 kids and they enjoyed the bunk beds which has separate rooms from the king bed. Breakfast was good and staff were all polite and friendly. Will go back to centara again.
xueling852025
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Perfect! 10/10
The hotel porters were very helpful and friendly when we arrived and when we left for the airport, helping us make arrangements and transport our luggage. Also, they and the male receptionists were very helpful in the transportation arrangements when my family needed emergency medical help to the hospital. These are the people who will make us stay at the hotel again!
seeying8
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Best service
The whole team of Centara Watergate Pavilion Hotel did an excellent job and deliver a good service. Thank you
teddiechua
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Very good hotel in central Bangkok
Overall a very good hotel in central Bangkok, very nice and hospitable staff. My stay was very memorable and I hope to come back in the future.
660amnaz
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Nice location
Walkable to malls, 7-eleven, street food and vendors night and day time. Close to BTS train station. Plenty of transportation like motor bike, buses, taxi and tuk tuk. I normally just walk within the area and shops. The big shopping place there are Palladium mall, Platinum fashion Mall, and Central world. I love this area so I prefer to stay at this hotel. The place is not too high. As you know there are other hotels around that is cheaper and higher so whatever you are looking for. That is what make Thailand so affordable and convenient.
kboyd2011
Philadelphia, Pennsylvania -
Location
Location is gd and walking distance to Big C, Central World and Siam Paragon.Chicken rice is opposite Paladium building and also near to Pratunam Mall.
Ray3338
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Fun In Bangkok
Very nice, clean and centrally located near shopping, dining etc. Great staff very friendly and helpful.
lakorn2013
Atlanta, Georgia -
Amazing
I’m truly impressed with all the services at this hotel. Everything was exceptional, and I’m already looking forward to staying here again. Even though I’m back in Malaysia, I’ve been recommending this hotel to everyone. It’s truly amazing!
Trail04063044000
Shah Alam, Malaysia -
Holiday sessions
We stay and spent almost one week with family and book two rooms, our single bed room was amazing, big space with rounded glass shower area . Friendliness of the staffs, housekeeping staff put detail and attention on room cleanliness. Location within walking distance to Pratunam area, Platinum mall, Central World .. Propose to have Android or google TV in the room for streaming Tv/Movie session Thanks Centara - highly recommended
asto2025
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Everything's great
My second visit to this hotel. Everything is great. Even better from my first visit as they have upgraded to smart tv. Staffs were very friendly and helpful. Location is good too, walking distance to plenty of shopping paradise.
akymm69
Singapore, Singapore -
Easy Assessable
Booked 2 rooms for 4 nights stay. Front office n concierge staff are very friendly n helpful. Hotel location is good n strategic. Walking distance to a few malls.
mamai26
Singapore, Singapore -
Caring and professional team capable of helping with medical emergencies
The hotel staff team stationed at the ground floor lobby, and 9th floor reception desk and lift area from 25-29 Jan 2025 was really caring and professional. After we explained to the hotel staff at the lobby about my mother's injured leg and requested for a wheelchair, the staff promptly fetched it within just a minute, helped wheel her up to our room, and advised us on what was the nearest hospital. After we called the reception asking for medical help, the manager showed up outside our room to explain our options- to call a doctor to come to the hotel from the hospital, which would take about an hour, or cab to the hospital which would take just 5-10min - and got his team to help us call a Grab when we were ready. The staff also gave us a taxi card stating the Grab price before we boarded the car, which helped with our travel insurance claim (since the Grab/ taxi driver said they couldn't issue us a receipt). When we came back, the staff promptly fetched a wheelchair and helped wheel her up to our room again. The next day when we went down for hotel breakfast at the 9th floor, and the following day when we left the hotel to go out, the staff whom we passed by all asked to check in with my mother if she was feeling better. A really caring team that made the otherwise inconvenient experience a much more pleasant one and showed us the best of Thai hospitality!
lqsg
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Friendly staff and great location
Staff are very friendly and helpful. Room is clean. Location is awesome and very convenient. Night market is just down the street, Central World and Platinum mall is within walking distance. I will stay here again if I visit Bangkok.
Brenda W
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Nice comfortable bed & pillow
Big spaces room . Clean room, house keeping was good. If have a swimming pool will better. Overall a pleasant hotel to staying.
dannisboo2001